home-herologo

M+ Group is the largest independent business process technology outsourcing (BPTO) company in Southeast Europe, successfully integrating dynamic industries of contact center, information technology and employment services into a cohesive service portfolio ready to tackle global challenges in the field of customer experience.

Our Business Focus

Our business philosophy is simple – we aim to satisfy our employees and customers. As a leading team in the BPTO industry, we build a healthy work environment for more than 7000 employees, encourage inclusion, respect cultures, and enjoy what we do.

Find out more about M+

Total support

Customer Experience and Contact Center Services. Information Technology. HR solutions. We provide multi-lingual, omnichannel care focused on your specific goals. Let us see how we can help you.

About our services

Join the winning team

People come first in M+. Knowledge, motivation, and passion of our employees are key to our success. We are committed to growing careers of each of our employees and making our client’s happy.

Join us

Meet our clients


We are successfully supporting clients from various industries as telecoms, utilities, insurance companies, and fast-growing global start-ups. The capacity to support large incumbent companies and fast-growing disruptors demonstrates our flexible and open-minded approach to every client, ensuring both our services and operating models are custom-fit to every need.