M+ Group is the largest independent business process technology outsourcing (BPTO) company in Southeast Europe, successfully integrating dynamic industries of contact center, information technology and employment services into a cohesive service portfolio ready to tackle global challenges in the field of customer experience.

Our Business Focus

Our business philosophy is simple – we aim to satisfy our employees and customers. As a leading team in the BPTO industry, we build a healthy work environment for more than 7000 employees, encourage inclusion, respect cultures, and enjoy what we do.

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Total support

Customer Experience and Contact Center Services. Information Technology. HR solutions. We provide multi-lingual, omnichannel care focused on your specific goals. Let us see how we can help you.

About our services

Join the winning team

People come first in M+. Knowledge, motivation, and passion of our employees are key to our success. We are committed to growing careers of each of our employees and making our client’s happy.

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Meet our clients

We are successfully supporting clients from various industries as telecoms, utilities, insurance companies, and fast-growing global start-ups. The capacity to support large incumbent companies and fast-growing disruptors demonstrates our flexible and open-minded approach to every client, ensuring both our services and operating models are custom-fit to every need.