M+ Group is the largest independent business process outsourcing (BPO) company in Southeast Europe, successfully integrating dynamic industries of contact center, information technology and employment services into a cohesive service portfolio ready to tackle global challenges in the field of customer experience.

Follow our lead

Our business philosophy is simple – we aim to satisfy our employees and customers. As a leading team in the BPO industry, we build a healthy work environment, encourage inclusion, respect cultures, and enjoy what we do.

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Join the winning team

People come first in M+. Knowledge, motivation, and passion of our employees are key to our success. We are committed to growing careers of each of our 7000 employees and making our client’s happy.

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We've got you covered

Customer Experience and Contact Center Services. Information Technology. HR solutions. We provide multi-lingual, omnichannel care focused on your specific goals. Let us know how we can help you.

About our services

Meet our clients

We are successfully supporting clients from various industries as telecoms, utilities, insurance companies, and fast-growing multi-billion global start-ups. Capacity to support both large incumbent companies and fast-growing disruptors demonstrates clearly flexible and open-minded approach we give to every client, ensuring both our services and operating models are custom fit to his needs.