PEOPLE INSPIRED BY PEOPLE
M+ Group is the largest independent contact center and business process outsourcing (BPO) company in the region, active also in Employment and IT services, and employing over 2000 professionals. We are genuinely in the business of customere interaction for over a decade. Our approach has always been based on continuous learining and understanding the needs of global customers
M+ Group is the largest independent contact center and business process outsourcing (BPO) company in the region, active also in Employment and IT services, and employing over 2000 professionals. We are genuinely in the business of customer interaction for over a decade. Our approach has always been based on continuous learning and understanding the needs of global customers.
People are our biggest advantage
Their satisfaction is shared with your customers
More than 2000 communication experts come to our dynamic offices every day with the same task: making your customers satisfied. Our HR team is committed to the development of each of our employees, while our diverse client projects give our employees flexibility to specialize in different industries, languages, and through different communication channels. Knowledge, motivation, and passion of our employees are key to our success.
Ever since establishment in 2007, the M+ group has been delivering innovative customer experiences to customers around the world. Today we have offices in Ljubljana, Koper, Sarajevo, Banja Luka, Belgrade, and of course, Zagreb, where our headquarters is based.
Be connected with global customers in every language and through every channel, support them, inspire them, and help our clients succeed.
M+Connect is the largest contact center and BPO provider in the Adria region, supporting clients from renown European telecoms, utilities, and insurance companies to fast-growing multi-billion global start-ups. Capacity to support both large incumbent players and fast-growing start-up demonstrates clearly flexible and open-minded approach we give to every client, ensuring both our services and operating models are custom fit to his email@example.com
SmartFlex is a leading employment agency in Croatia with in-depth knowledge of the region’s labor market. With over 1.100 employees, Smartflex supports some of the largest regional companies across a multitude of industries, providing them with skilled workforce when they need firstname.lastname@example.org
CDE Nove Tehnologije is focused on the development and integration of advanced information and telecommunication technologies, with an emphasis on solutions for customer support, customer relationship management, and customer engagement email@example.com
Calyx is a software development company of experienced engineers and designers, focused around the Java stack and open platforms. Passion towards technology, mixed with hard work, is the reason why some of the most successful regional companies trust firstname.lastname@example.org
Board of directors
Our management team is committed to our vision of customer care
Ivan President of Management Board
A Harvard graduate. Specialized in economics, management and consulting, primarily in mergers and restructuring. Loving his job.
Tamara Member of Supervisory Board
Expert in legal and regulatory issues, project financing, refinancing of credit obligations and privatization.
Zvonimir President of Supervisory Board
Operating Partner in Spitzberg Partners LLC. Corporate governance expert. Previous President of Management Board in Podravka Inc.
Hrvoje Member of Supervisory Board
Graduated medicine. Has over 35 years of experience in the health sector, companies and state administration bodies.
Igor Deputy President of Supervisory Board
10+ years of experience in the BPO sector, mostly on executive functions in operations and sales.
Find us in 6 cities, where our communication experts are based. From here, they care for your customers in every corner of the world.
- Zagreb, Croatia
- Ljubljana, Slovenia
- Koper, Slovenia
- Belgrade, Serbia
- Sarajevo, Bosnia And Hercegovina